ABSTRACT
High productivity is the pursuit if every public corporation. To allow for this, it is therefore necessary that the organization should tackle all the problems that could hinder the objective, purpose, growth and target for which the organization was established.
This project therefore, is undertaken to give actual background on the problems that affect secretaries on their jobs, their prospects, the need to tackle these problems and the effect of these problems on secretarial productivity.
According to the study, these problems could lead to under utilization of secretaries, dissatisfaction with their jobs and lower productivity.
Using observation, interview and questionnaire methods, it was found out that the secretaries were also affected with poor promotional morale, lack of adequate motivation, lack of modern equipment and poor conditions of employment compared with their counterparts.
Also discussed were the prospects of secretaries in public corporations. The major findings was that there is poor promotional prospect in the secretarial profession.
However, the appraisal of secretarial profession should be advocated because it will avail the organization the opportunity of proper utilization of the secretaries. The secretaries will be willing to put in their best on the job thereby enhancing productivity.
TABLE OF CONTENTS
Title page i
Approval page ii
Dedication iii
Acknowledgement iv
Table of contents vi
Abstract ix
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the Study 1
1.2 Statement of the Study 6
1.3 Purpose of the Study 7
1.4 Significance of the Study 8
1.5 Research Questions 9
1.6 Scope of the study 9
Reference 11
CHAPTER TWO
2.0 Review of Literature 12
2.1 Introduction 12
2.2 The Problems of Nigeria Secretaries 12
2.3 Prospects of Nigerian Secretaries 16
2.4 The Current Problems and Prospects
of Secretaries in Public Corporations 18
2.5 Summary of Related Literature 30
Reference 33
CHAPTER THREE
3.1 Introduction 35
3.2 Research Design 35
3.3 Population of the Study 36
3.4 Sample and Sampling Technique 36
3.5 Sources of Data 37
3.6 Questionnaire Design and allocation 38
3.7 Method of Data Collection 38
3.8 Method of Data Analysis 39
CHAPTER FOUR
4.0 Presentation and Analysis of Data 40
4.1 Introduction 40
4.2 Data Analysis 40
CHAPTER FIVE
5.0 Summary of Findings, Recommendations
and Conclusions 54
5.1 Discussion of Findings 54
5.2 Summary of findings 56
5.3 Recommendations 57
5.4 Conclusions 59
5.5 Limitations of the Study 61
5.6 Suggestions for Further Studies 62
References 64
Appendix 66
